i need to cancel a transaction


i accidentally ordered a bottle of battery acid on here. i thought it was going to be shipped to the uk, not to germany. i need to cancel it. i have contacted the company using the email form but have had no reply. paypal says that the transaction is still in process. what can i do about this apart from telephone from the uk which is too expensive? also my phone wont allow me to do this. i need to speak to someone, urgently. i have not been given a ticket and it has nearly been 24 hours. please help. 



no one will help you here, same with me.

the support of SIP is disappointed.