Youve sent me the wrong crank what do i do?

I ordered art 45000000  to fit Sprint Veloce as stated in the title detail, but the crank you sent has the seal in the wrong place. How do I exchange this / get a refund?

Jim

hi,

send it back we refund you the price- seems you have a 1st series sprint?

 

order this 

http://www.sip-scootershop.com/pages/details.php?ID=23285&SID=1c8f125109b6baf4fad27e8743fe913c

 

regards

Is that the race version? Is there a race version you do for 1st series sprint?

Have ordered the one you suggested, will return the other one seperately. I've also checked my engine number against the table at the bottom of the crank I originally bought and it says I should need the later one, it may be worth double checking the engine numbers you have.

 

Cheers for your help though

 

Jim

Sorry ignore my last post. Does the seal sit on the outside of the bearing on this crank?

Thanks for your reply

Jim