PROBLEM WITH ORDER

yesterday ive made an order its just bout 47.85 euro...ive made a payment via creditcard..but the problem is when its already submit and its already paid all the items thats ive order dosent have in my order history and i dont get the order number too...please help me...

I've had issues with orders on this site.  On my last order I went 1 week before I realized that the order was never submitted via the website.  If you received an email confirmation then your order has been submitted, otherwise, resubmit the order or contact customer service.

Dear Kuchai,

 

If your online order has been successful, you will see a final screen "Thank you for your order" and you will also receive a confirmation email shortly after finalizing the order. Otherwise, please reorder or contact our support hotline.

 

Best regards,

 

Martin