Ordered since 12 August ! and nothing

Hello

I ordered this article since August 12 (Carburetor DELL'ORTO SI20/20 D-Art.-Nr. 23917700) .  
This article is in stock, when go me it liver ? it already was in stock since!!!
Now it is not yet any more stock!
Or then, is it possible to cancel the order and to refund me?
I find that the follow-up of the orders is not good !
Would it be possible to respect your customers while answering the messages, or to hold them with the current?
No email, not of warning,…

thank you ?
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hi,

order it!

 

greets

hi,

they are very hard to come by. But you can use this one if you want.

http://www.sip-scootershop.com/pages/details.php?ID=10751&SID=4933500878e8719fa836e625bfedcb03

 

you must only close the hole for the oil.

greetz

I agree to have this model.
Can you send it to me to the place of the other?
thank you