HELP ! Never received my order

Hi,

Please, help me. It's been more than 26 days I'm waiting for my order. My customer number is : 13961600 !

 

Related post : [i]http://www.sip-scootershop.com/community/forums/t/406813.aspx[/i]

 

LaRocca,

 

WOW ! but the amount has been output from my bank account : what should I do ?

 

Cheers.

So, I gave a call. the package will be sent back to my house [:)]

Like LaRocca said, there was a problem with my adress. I will update it in my profile...

LaRocca, I will post a new message if in more than 1 week no package is received...

Cheers.

up

Hi dude !

 

It was me - La Rocca - on the telephone [H]

 

 

Hi LaRocca,

I have been called yesterday on my cell phone. It seems everything's Ok right now. It's better to talk on phone [:)]

As before, I will wait my package. I let you know if I meet any problems again.

I hope I won't be charged again. I will check in a few days with my bank account (I received an invoice in a PDF file in a mail confirmation).

Cheers.

Try to call them, they are easy to reach and will promptly answer all your questions....

 

 

Hi,

More than one week has passed. Never receive my order.

 

LaRocca, please check my order. My customer number is always 13961600.

Cheers.

 

Hi ..

For the Ammount question please contact [email protected] !

I´m shure that you´re talking about a reservation and not about a chargement.

Please doublecheck with your creditcard company and tell me if everything is clear in the end [:)]

 

cheers

Great !

 

Hope this time everything works !

 

cheers

Hi Nicolas

 

I´ve just checked the situation and its like this:

The parcel came back to us, there was a problem to reach you. We got also the digi code !

 

Please order again and choose UPS as delivery option.

 

cheers

LaRocca, Yes,  digital front door code of my building is in my postal adress (as you can see in my customer profil) but I don't get the point : what's the problem with it?

Hi ..

 

Dou you still receved your Parcel now ?

I noticed that there was a problem with your delivery adress.

 

cheers

Hi LaRocca,

No I don't. I ordered more than one month and a half... [:(]

What's the problem precisely ?

No : I've been charged more than one month and half ago !!!!!!!!!

I asked to my banker and check on my bank's profile interface :

 

[img]http://img49.imageshack.us/img49/8679/sanstitrect.png[/img]

 

Please LaRocca, solve the problem as soon as possible ...

Let me know...

Cheers.

Hi dude !

 

no its a little bit confusing, should i call you to resolve ?

 

cheers